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1. THESE TERMS

1.1 These are the terms and conditions on which we supply our services to you.

1.2 Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide our services to you, how you and we may change or end the contract, what to do if there is a problem and other important information.

2. INFORMATION ABOUT US AND HOW TO CONTACT US

2.1 This site belongs to Tuneflow LTD is company registered in United kingdom, Our registered office is at 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM , Company Number 15029112

2.2 You can contact us by:

  • writing to us at the above address;

  • emailing us at Support@mixingmastering.info; Support@Tuneflowmusic.com

  • via our contact page;

  • telephoning us: 0203 948 3274 between 11.30am to 5.30pm (UTC) Mondays to Fridays.

3. OUR CONTRACT WITH YOU

3.1 Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us.

3.2 If we are unable to accept your order, we will inform you of this and will not charge you for the product. This might be because of unexpected limits on our resources which we could not reasonably plan for, because we are unable to accept your recording, or because we have identified an error in the price or description of the services.
3.4 Each user has the right to get only one free mix & master version According to the conditions indicated on the order execution page. We also have an artificial intelligence system that determines the singer's voice and his location . Whether we already have it in the database or not. If we already have it, that means you are not allowed to get free version, because you've tried our services before .

4. OUR SERVICES

4.1 Services vary according to the service package you have chosen at the time of submitting your order.

4.2 Making sure your information is accurate. As we are making a recording based on the materials and information that you supply to us, it is important that you carefully review your order before submitting it and that the information provided by you is within any limits or specifications provided on our website, and is submitted to us in the ways set out on our website.

4.3 We have the right to refuse to accept, or complete an order (if we have already accepted it) if the recordings entered:

a)are obscene, rude, racist, discriminatory or offensive in any way; or;

b)if we believe that the recordings submitted are in breach of any copyright or other intellectual property rights; or

c)any recordings or materials that you submit are deemed by us to be of insufficient technical quality.

4.4If we cancel our services for any reason set out in Clause 4.3, we will charge you for any services completed up to the point of our cancellation.

5. YOUR RIGHTS TO MAKE CHANGES

5.1 If you believe that you have submitted incorrect recordings or information, please contact us as soon as possible. We will make any reasonable changes if we have not yet started our services, free of charge.

5.2 If you wish to make changes to the recording after you have received, you may do so but any revision requests are limited to those as stated within the service package ordered by you. All revision requests must be made within 30 days of our sending the recording to you. We will provide any revisions within a reasonable period of time.

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